Privacy Policy

Last updated: April 24, 2026

1. Introduction & Scope

Welcome to www.roosterbet.club (the “Website,” “Casino,” “we,” “us,” or “our”). We are committed to the highest standards of data protection. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with global standards, including the General Data Protection Regulation (GDPR) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

Age Restriction: This Website is strictly for individuals aged 18 or older. We do not knowingly collect data from minors. If we discover that data from a minor has been collected inadvertently, it will be deleted immediately in compliance with the law.

2. Who We Are (The Data Controller)

The Website is operated by Novatrix SRL, a company incorporated under the laws of Costa Rica.

  • Registration Number: 3-102-893958

  • Registered Address: Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North side of Manuel Ávila Camacho School, Costa Rica.

We act as the Data Controller, meaning we determine the “how” and “why” behind the processing of your personal data. To ensure total compliance, we have appointed a Data Protection Officer (DPO).

3. Data We Collect

To provide a premium gaming experience, we process the following categories of information:

Category Examples of Data
Identity Full name, username, date of birth, gender, nationality, and ID/Passport numbers.
Contact Residential address, proof of residence documents, email, and phone number.
Financial Bank details, payment card info, and Source of Wealth (SoW) documentation.
Transaction History of deposits, withdrawals, and payment methods used.
Gaming Wagering activity, game history, login/logout logs, and bonus usage.
Technical IP address, browser type, device OS, and location data.

4. Why We Process Your Data

We only use your information when we have a valid legal reason to do so:

  1. Contractual Necessity: To set up your account, process bets, and facilitate withdrawals.

  2. Legal Obligation: To comply with Anti-Money Laundering (AML) laws and “Know Your Customer” (KYC) requirements.

  3. Legitimate Interest: For fraud prevention, internal auditing, and improving our Website’s security.

  4. Consent: For marketing communications and personalized promotions (which you can opt out of at any time).

5. Information Sharing & Transfers

We do not sell your data. However, we may share it with:

  • Game Providers: To allow you to interact with specific casino titles.

  • Payment Processors: To ensure your funds are moved securely.

  • Verification Services: To confirm your identity and prevent fraud.

  • Regulatory Authorities: When legally compelled to do so by law enforcement.

International Transfers: If we transfer data outside the European Economic Area (EEA), we use Standard Contractual Clauses (SCCs) to ensure your information remains protected to the same high standard.

6. Data Retention

Under AML regulations, we are legally required to retain your personal data for at least five (5) years following the closure of your account. During this period, requests for data erasure may be restricted by these legal obligations.

7. Your Legal Rights

As a user of www.roosterbet.club, you have the right to:

  • Access & Rectify: Request a copy of your data or correct inaccuracies.

  • Object/Restrict: Challenge how we process your data in certain scenarios.

  • Portability: Request your data in a machine-readable format.

  • Withdraw Consent: Opt-out of marketing at any time via account settings or the “Unsubscribe” link.

8. Security Measures

We implement enterprise-grade security to protect your account:

  • Encryption: All data exchanged is protected via secure servers.

  • Access Control: Access is strictly limited to authorized personnel only.

  • 2FA: We strongly recommend enabling Two-Factor Authentication in your account settings for an extra layer of defense.

9. Updates

We may update this policy to reflect changes in law or technology. The “Last Updated” date at the top will always indicate the most recent version. We encourage you to check this page periodically.